SC residents can apply for Medicaid online now

  • Sunday, October 13, 2013

In an effort to provide flexibility and convenience, the South Carolina Department of Health and Human Services (SCDHHS) has launched Healthy Connection’s new customer-focused, online Medicaid application.

The new self-service application at apply.scdhhs.gov allows South Carolinians to apply for Medicaid at a time and location that is convenient for them, providing a more efficient application process. In addition, this new application frees staff from inefficient paper processes and enables them to concentrate on activities that will help the agency better meet the needs of residents in their community.

“As we automate our eligibility processes and systems, we are able to spend more time reaching out into our communities to educate citizens about the Medicaid program and provide them information and services beyond traditional business hours,” said John Supra, deputy director and chief information officer of SCDHHS. “Health care is changing and it is important that we continue to implement innovative practices that provide efficient, quality service to our customers and provide programs that positively impact the health of all South Carolinians. Starting today we can now meet potential beneficiaries in their homes and communities where we know health begins.”

Along with the online application, key features of the website include an initial eligibility assessment tool, FAQs to support customer inquiries and contact information for South Carolina Medicaid and the Marketplace.

SCDHHS is providing additional customer support to assist with the new online Medicaid application process. Call center staff will be available at 1-888-549-0820 from 8 a.m.-7 p.m. Monday-Friday and 8 a.m.-1 p.m. on Saturdays.

Although the online application offers a new avenue to connect with the Medicaid program, citizens can continue to visit their local eligibility office. The new streamlined application is also available for download and can be returned by mail, fax or in person. Beneficiaries who already have Medicaid do not need to reapply.


Notice about comments:

The Gazette is pleased to offer readers the enhanced ability to comment on stories. We expect our readers to engage in lively, yet civil discourse. We do not edit user submitted statements and we cannot promise that readers will not occasionally find offensive or inaccurate comments posted in the comments area. Responsibility for the statements posted lies with the person submitting the comment, not The Gazette.

If you find a comment that is objectionable, please click "report abuse" and we will review it for possible removal. Please be reminded, however, that in accordance with our Terms of Use and federal law, we are under no obligation to remove any third party comments posted on our website. Read our full terms and conditions.

On Vacation

On Vacation – Palm Beach

Wednesday, March 18, 1:49 p.m.

Upcoming Events
 Latest News
Print Ads
Latest Videos

The Gazette

© 2015 The Gazette an Evening Post Industries company. All Rights Reserved.

Registration on or use of this site constitutes acceptance of our Terms of Service, Privacy Policy and Parental Consent Form.